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safari search doesn't work after big sur update

after big sur update safari search doesn't work: either it is loading very long time and then shows that there is no connection to the internet or it just doesn't even try to search and deletes search words. Saved links, google/gmail can be opened. How can I fix it???

MacBook Air 13″, macOS 10.14

Posted on Jun 13, 2021 5:45 AM

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Question marked as Top-ranking reply

Posted on Jun 13, 2021 6:11 AM

Go step by step and test.


1. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed


3. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098


5. Safari > Preferences > Search > Search Engine 

    Uncheck the box beside “Include search Engine Suggestions

    https://support.apple.com/guide/safari/search-sfria1042d31/mac

6. Network issue?

Try a new network Location. https://support.apple.com/en-us/HT202480

1 reply
Question marked as Top-ranking reply

Jun 13, 2021 6:11 AM in response to hbgcbvt

Go step by step and test.


1. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed


3. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098


5. Safari > Preferences > Search > Search Engine 

    Uncheck the box beside “Include search Engine Suggestions

    https://support.apple.com/guide/safari/search-sfria1042d31/mac

6. Network issue?

Try a new network Location. https://support.apple.com/en-us/HT202480

safari search doesn't work after big sur update

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