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I can’t look at any apps shortcut list overview anymore. Whenever I hold the cmd-key (2020 ipad pro + magic keyboard), a general system menu pops up overlaying the app’s shortcut menu (if the latter one even appears). Worked before 14.6. Help please.

I can’t look at any apps shortcut list overview anymore. Whenever I hold the cmd-key (2020 ipad pro + magic keyboard), a general system menu pops up overlaying the app’s shortcut menu (if the latter one even appears). Worked before 14.6. Help please.

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Jun 13, 2021 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2021 9:05 AM

Hi IAmJustAsking!


It sounds like your shortcuts list is no longer appearing when you hold the Command key, and we're happy to help.  If you haven’t already, please try restarting the iPad:


Restart your iPad


If the issue is still present, please back up your iPhone before proceeding:


How to back up your iPhone, iPad, and iPod touch


Once you have backed up, you can reinstall the iOS software using these instructions:


If you can’t update or restore your iPhone, iPad, or iPod touch


If the issue is still present, try restoring the iPad to factory settings and setting it up as a new iPad:


Restore your iPhone, iPad, or iPod to factory settings


If this issue is present after restoring to factory settings, you should contact Apple Support using this link:


Contact Apple Support


Cheers!

2 replies
Question marked as Top-ranking reply

Jun 14, 2021 9:05 AM in response to IAmJustAsking

Hi IAmJustAsking!


It sounds like your shortcuts list is no longer appearing when you hold the Command key, and we're happy to help.  If you haven’t already, please try restarting the iPad:


Restart your iPad


If the issue is still present, please back up your iPhone before proceeding:


How to back up your iPhone, iPad, and iPod touch


Once you have backed up, you can reinstall the iOS software using these instructions:


If you can’t update or restore your iPhone, iPad, or iPod touch


If the issue is still present, try restoring the iPad to factory settings and setting it up as a new iPad:


Restore your iPhone, iPad, or iPod to factory settings


If this issue is present after restoring to factory settings, you should contact Apple Support using this link:


Contact Apple Support


Cheers!

I can’t look at any apps shortcut list overview anymore. Whenever I hold the cmd-key (2020 ipad pro + magic keyboard), a general system menu pops up overlaying the app’s shortcut menu (if the latter one even appears). Worked before 14.6. Help please.

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