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my iTunes will not sync from my iPhone to my MacBook air

How do i get my iTunes to sync from my iPhone 12 to my MacBook air? Nothing is updating from my phone to my mac

Posted on Jun 13, 2021 3:20 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2021 11:17 AM

Hi nirving,


Thanks for reaching out about syncing your devices. We can help with this. Using iTunes or Finder to sync is one direction only. It can go from the computer to the iPhone, but not the other way around. If you want to sync info like this, you can use iCloud instead.


Here's an article to help answer some questions:


Overview to syncing your Mac and your devices



Take Care.

1 reply
Question marked as Top-ranking reply

Jun 14, 2021 11:17 AM in response to nirving

Hi nirving,


Thanks for reaching out about syncing your devices. We can help with this. Using iTunes or Finder to sync is one direction only. It can go from the computer to the iPhone, but not the other way around. If you want to sync info like this, you can use iCloud instead.


Here's an article to help answer some questions:


Overview to syncing your Mac and your devices



Take Care.

my iTunes will not sync from my iPhone to my MacBook air

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