Payment info

Why does my payment info not work it says it’s declined when I try and download Snapchat which is a free app

iPhone 11, iOS 14

Posted on Jun 13, 2021 6:14 PM

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1 reply

Jun 13, 2021 6:18 PM in response to Austincontrera123

I'm sorry to hear about issues with your payment method being declined, you should first start here.

Please do make sure you have entered your card details correctly as the slightest typo in your card number or address can result in your payment method being declined.


You will also need to update your billing information or add a payment method that will help you add a new payment method.


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Payment info

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