How come my iTunes card isn’t working?

Hey, recently I got an ITunes card off of “fetch rewards” and the money got sent to my account but I’m not able to purchase anything. It says I need a verification but then takes me to this, (picture). What do I do?

iPhone 11 Pro Max, iOS 14

Posted on Jun 13, 2021 9:40 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2021 9:41 AM

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required (you may need to enter your Apple ID password first). If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631


1 reply
Question marked as Top-ranking reply

Jun 14, 2021 9:41 AM in response to peachibunnis

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required (you may need to enter your Apple ID password first). If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631


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How come my iTunes card isn’t working?

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