Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Hi, i m totally messed as my iphone12 is not getting charged even after getting a new chord yesterday from Maple (VAshi, Navi Mumbai). Bought my cell in March 2021 its been only three months...i saved my money to buy this phone never knew it would make me so miserable. customer care are just telling us to go to other service stations.
please need help or replacment of my phone.
iPhone 12, iOS 14
shilpa131 Said:
"MY IPHONE 12 IS NOT GETTING CHARGED: [...]please need help or replacment of my phone."
-------
Troubleshooting Charging Issues:
See if anything here helps...
I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support
II. Perform a Restart:
Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.
Go Here: Force Restart iPhone - Apple Support
III. A Few Apple Support Sites that May Help:
shilpa131 Said:
"MY IPHONE 12 IS NOT GETTING CHARGED: [...]please need help or replacment of my phone."
-------
Troubleshooting Charging Issues:
See if anything here helps...
I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support
II. Perform a Restart:
Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.
Go Here: Force Restart iPhone - Apple Support
III. A Few Apple Support Sites that May Help:
shilpa131 Said:
"MY IPHONE 12 IS NOT GETTING CHARGED: [...]Bought my cell in March 2021 its been only three months...i saved my money to buy this phone never knew it would make me so miserable[...]"
-------
Ever Contacted Apple Support?:
Have you ever contacted Apple Support on this? If not, I would say it would be wise to do so.
B. Covered Under Warranty?:
Note that you have a one-year, out-of-the-box limited warranty with this. However, being now more than 1 year old, that is not longer an option, unless you have AppleCare coverage for this. If found to be a faulty device, then fixing it may end up being of no charge, if you have coverage.
C. Contact Apple Support:
Ask the Apple Rep to perform a screensharing session of this. This will allow the Apple Rep to see this from your perspective. Show them exactly what is occurring here. They’ll see what this is occurring and may run you right through the fix.
Contact Apple Support:
Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
MY IPHONE 12 IS NOT GETTING CHARGED
