I cannot turn on wifi or bluetooth on my iPhone X. In the general settings the wifi button is grayed out and the Bluetooth just shows the spinning symbol.
I turned it off and on, then I reset the network settings but that did not fix it.
I am still getting calls and texts over cellular and can use cellular data.
It isn't a wifi problem because other devices are using the wifi.
iPhone X
Hi Andrea317,
Welcome to Apple Support Communities! We're glad you've reached out for help with this Wi-Fi and Bluetooth issue you're experiencing on your iPhone X. We'll get you pointed in the right direction.
Resetting the network settings was a great troubleshooting step. Since the issue persists after completing all of the appropriate steps to resolve this sort of unexpected Wi-Fi or Bluetooth issue, you'll want to reach out to Apple Support directly at this point to discuss service options for your device. Visit the following link to determine the best contact method that works for you:
Take care.
Hi Andrea317,
Welcome to Apple Support Communities! We're glad you've reached out for help with this Wi-Fi and Bluetooth issue you're experiencing on your iPhone X. We'll get you pointed in the right direction.
Resetting the network settings was a great troubleshooting step. Since the issue persists after completing all of the appropriate steps to resolve this sort of unexpected Wi-Fi or Bluetooth issue, you'll want to reach out to Apple Support directly at this point to discuss service options for your device. Visit the following link to determine the best contact method that works for you:
Take care.
Cannot turn on wifi - iPhone X
