iPhone disabled
Hi. My sons iPhone got disabled, I took it to our local phone store to unlock it. But now he does not remember what his iCloud information is. What can I do?
iPhone XR
Hi. My sons iPhone got disabled, I took it to our local phone store to unlock it. But now he does not remember what his iCloud information is. What can I do?
iPhone XR
See if he can recover the ID/password. Use every email address he can think of.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
If he forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.
iCloud uses his Apple ID and password. If he has forgotten them, see the following:
If you forgot your Apple ID - Apple Support
or
iPhone disabled