Unable to update my MacBook macOS

my MacBook is 2015 model and it has OS10.2 , but I need to update that version but I can’t able to do that so what should I have to do. Hope you will help me soon




[Re-Titled by Moderator]

Posted on Jun 14, 2021 7:37 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2021 9:04 PM

rezwanul177 wrote:

my MacBook is 2015 model and it has OS10.2 , but I need to update that version but I can’t able to do that so what should I have to do. Hope you will help me soon



Big Sur macOS 11.4

https://support.apple.com/macos


older macOS installer backups on this server:

https://support.apple.com/en-gb/HT211683


verify you are using the Safari browser to download/initiate the macOS links.


Verify you have adequate free storage


1 reply
Question marked as Top-ranking reply

Jun 14, 2021 9:04 PM in response to rezwanul177

rezwanul177 wrote:

my MacBook is 2015 model and it has OS10.2 , but I need to update that version but I can’t able to do that so what should I have to do. Hope you will help me soon



Big Sur macOS 11.4

https://support.apple.com/macos


older macOS installer backups on this server:

https://support.apple.com/en-gb/HT211683


verify you are using the Safari browser to download/initiate the macOS links.


Verify you have adequate free storage


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Unable to update my MacBook macOS

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