Reset Custom Access in Document folder

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Level 1

5 points

Reset Custom Access in Document folder

Hi All,

btw, sorry for my english.

MacBook Pro 2017, Big Sur 11.4

my document folder located in user/myname/Documents cannot be changes in terms of permission. i had tried so many ways, including restore my macbook, but still same. in "sharing an permission" it show you have custom access even though i have restored my macbook.

i had tried:-

restoring macOS (without restoring the backup form time machine)

restoring macOS (with restoring backup)

reset permission by terminal "chmod command n etc"

run disk utility from recovery page to all available disk

run "diskutil" reset by terminal

set permission to "chmod 777" i think, cant remember.

i noticed this issue arise when i update macos from catalina to big sur around last year, when i want to changing the document folder icon. the Sharing and permission dont show any prompt or text. but after restoring the macos it just show :-

plese help :( i tried so many many ways, googling and youtube, still same issue :((

MacBook Pro 13″, macOS 11.4

Posted on Jun 15, 2021 2:12 AM

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Answer 1

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KOMANJOE Author

Level 1

5 points

Jun 15, 2021 6:20 AM in response to KOMANJOE

got 2 Update :

just now i tried run recovery

terminal then used command " resetHomePermissions "

then reinstall back the macOS (Big Sur)

Result still same :(

2.

i run command " sudo chmod -a# 0 /Users/manjoe/Documents "

the result is still same but the sharing and permissions show :-

by logic i think i have full permissions on my Document Folder, but still i can't do anything, like rename/add tag or delete

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Answer 2

KOMANJOE Author

Level 1

5 points

Jun 15, 2021 6:51 PM in response to Barney-15E

here the latest update :-

its getting weird now, as u can see i had 2 same folder info in the same desktop which is normally is not possible to do that
why theres 2 info - the left info i open before i changing the user to other user (reopen window after logging is ticked), then changing back to primary user then it appear normally :), but later i open Documents Info once again, and it show same result (right info)

if i erase all of my hard drive, then reinstall back the macOS, without restore the backup, u think its gonna works?

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Answer 3

Barney-15E

Level 10

113,172 points

Jun 15, 2021 3:33 AM in response to KOMANJOE

Custom Access means there are Access Control List entries on the folder.

Run this command to show the permissions and ACLs on your Documents folder. Just copy and paste it into Terminal

ls -ldeO@ ~/Documents

Post the results here.

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Answer 4

Barney-15E

Level 10

113,172 points

Jun 15, 2021 11:54 AM in response to KOMANJOE

The custom permissions was perhaps the rwx for group and others. I don't know why you have that.

The ACL you deleted is normal and would only prevent you from deleting the Documents folder.

The Documents folder (and others in your home folder) should be

drwx------+
 0: group:everyone deny delete

After resetting the permissions, why did you delete the ACL?

There was also no reason to reinstall the OS. The OS Volume and OS is completely separate from your Data.

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Answer 5

Barney-15E

Level 10

113,172 points

Jun 15, 2021 8:08 PM in response to KOMANJOE

The only thing I see is your permissions were wrong. everyone should be no access.

I don't know why it would change that after you ran the repairHomePermissions.

If you erase and reinstall without restoring, at a least you could start from a known state. I can't tell what you have done.

When you reinstall, the Setup Assistant will ask to create a new user. Make it different than your backed up user so you can migrate that user later.

Make sure everything works in the new user before migrating the old user.

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Answer 6

KOMANJOE Author

Level 1

5 points

Jun 15, 2021 8:34 PM in response to Barney-15E

okay Barney 👍🏻, will try later, i think im gonna not migrate the old user, just restart it freshly. reconfigure back all setting and reinstalling all the apps.

anything i will update here, will do by this weekend.

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Answer 7

Barney-15E

Level 10

113,172 points

Jun 17, 2021 1:58 AM in response to Barney-15E

What problem is it causing? It may just be the standard ACL attached causing that message.

Originally, your permissions were incorrect, but if they appear as I posted, you shouldn't have any problems.

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Answer 8

KOMANJOE Author

Level 1

5 points

Jun 17, 2021 8:54 AM in response to Barney-15E

the issue arise after I updating macOS Catalina to Big Sur around last year.

at first i thought after resetHomePermission the my permission appear " u can read and write" already settle the issue.

but the document info " sharing and permissions" still don't appear normally, just show "u can read and write" but not name and privilege table.

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Answer 9

Barney-15E

Level 10

113,172 points

Jun 17, 2021 12:11 PM in response to KOMANJOE

I’m not sure what the problem is or what problem you’re facing. It appears the permissions are just fine. Are you having any sort of access problem or is it just the words that bother you?

I am running iCloud Drive on all of my Macs, so I am prevented from seeing the sharing pane for Desktop & Documents in Get Info. If I look at other folders in my home they show customer access and they all have normal permissions and I have no problem with them.

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