Music Crashes

Hello kostas_tsironis

Thanks for reaching out through the Apple Support Communities about that behavior with Apple Music.

To verify, does the Music app close unexpectedly and return you to the Home Screen, or are you experiencing a different behavior?

Does this happen with both songs that have been downloaded to your iPhone and songs you stream?

If this happens with songs that are streamed, does it occur while using mobile data or another Wi-Fi network?

Additionally, do you use any other devices with Apple Music that are compatible with Dolby Atmos? If so, do they exhibit the same behavior?

Hopefully those details will help to further isolate and address this behavior.

Take care.

Hi, I'm replying to this topic because I think I'm having the same issue.

The Apple Music app on my iPhone 11, running iOS 14.6, suddenly stopped playing a streamed Apple Music's playlist.

Whenever I try to stream a song the app crashes, and I'm redirected to the Home Screen, I don't have any downloaded song I only use streaming. I wasn't using my AirPods Pro, just playing the song using the iPhone's speakers.

I tried restarting my iPhone, as well as uninstalling and reinstalling the app, but to no avail.

This is a screen record of the behavior I'm experiencing https://streamable.com/n1zy4r

I'm having this same problem Chris and I need a solution.

I am not going through what this other person did because we shouldn't have to do all of that.

What is the proper solution? Thank you.