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Kindle freezing on iPhone 11

Lately my iPhone 11 w/ 14.6 update is freezing while reading kindle. Can’t turn pages or close the app. Holding down up and sleep buttons gets me vibration and a siren. Must do an up, down and hold wake to turn phone off.

Reboot and open kindle, it goes directly to the pages of the book. Since I tried swiping pages before shutdown, it will be on pages other than the one it froze on. Help???

iPhone 11, iOS 14

Posted on Jun 15, 2021 5:12 AM

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Question marked as Top-ranking reply

Posted on Jun 15, 2021 5:29 AM

If that happens using Kindle app only, please contact Kindle support team and explain your problem.

Many times, in such a situation, deleting the app, restarting the iPhone, then redownloading/reinstalling the app from App Store can be helpful. But before performing that procedure, I would contact Kindle developers.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jun 15, 2021 5:29 AM in response to Scuzmuffin

If that happens using Kindle app only, please contact Kindle support team and explain your problem.

Many times, in such a situation, deleting the app, restarting the iPhone, then redownloading/reinstalling the app from App Store can be helpful. But before performing that procedure, I would contact Kindle developers.

Regards

Giulio

Kindle freezing on iPhone 11

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