You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Do I need service appointment for Battery Replacement?

iPhone Batter Health = Service


Can I drop off at an Apple Store for Battery Replacement w/o an appointment?

Posted on Jun 15, 2021 7:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2021 8:38 AM

In the current climate I would schedule an appointment by calling or with the Apple Support app to avoid disappointment.

4 replies

Jun 15, 2021 9:33 AM in response to LD150

Confirmed with Apple support chat. Must book Genius appointment, even if the problem is just battery replacement. Worth doing chat before Genius appointment b/c chat can do remote diagnostics to confirm it is bad battery and not another problem. Probably will still have to repeat diagnostics at Genius appointment, but for me it's nice to be 95% sure that the issue is only battery replacement before making the trip to the Store.

Do I need service appointment for Battery Replacement?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.