Music always stop playing in 15 secs while offline

Hey, i don't know this is bug or not but i have an issue in apple music. I downloaded some music in my library but when i play it offline in 15 secs first, the songs stopped like buffering. I can't skipped it or play it just like this screenshot. Any idea to fix this ? Thankyou

iPhone 6s, iOS 14

Posted on Jun 15, 2021 7:57 AM

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Jun 15, 2021 11:15 AM in response to All Day Breakfast

Ok, I just spoke to Apple support and as I mentioned my problem was with streaming. They had me download any song and that played fine, no. 15 second limit. At that point I streamed a series of songs and they all played. I have 2 recommendations. Try downloading a new song and see if that changes the problem. If not contact Apple support by phone and tell them the problem. The support chap I spoke to said there are a few such 15 second reports, you’re not alone. He said that i the problem wasn’t resolved they would escalate it to the music team.

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Music always stop playing in 15 secs while offline

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