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Cole0627 Author

Level 1

5 points

Apple ID and Activation lock

How do I remove activation lock when I don't have proof of purchase or Apple ID info?

iPad (6th gen) WiFi, Cellular

Posted on Jun 15, 2021 9:18 AM

Top-ranking reply

Eric Root

Level 10

684,657 points

Posted on Jun 15, 2021 9:44 AM

You can't. Apple won't unlock the iPad without a copy of the purchase receipt with the serial number on it.

See if you can recover the ID/password. Use every email address you can think of.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

Apple ID - Find

If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage

Apple ID – Forgot Password

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Apple ID and Activation lock

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