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cannot get iphone to shut down

iphone will not come off home screen nor will it shut off


iPhone 8, iOS 14

Posted on Jun 15, 2021 3:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2021 3:23 PM

first force restart it

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

Then shut it down normally

1 reply

cannot get iphone to shut down

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