Anyone else have a lemon like this?? Freeze, flash fuchsia and shut down . . .

froglover2525 wrote:

I have spent literally hundreds of hours on tech support and at the Apple store with well-meaning techs who can't figure out what is going on. This mostly happens in Word and on Youtube. The screen freezes, flashes fuchsia and then shuts down. Am I all alone in this chaos wonderland?? A couple of the advanced online techs, who've Promised to hang in with this till resolution, have disappeared. Very frustrating and disappointing.

It might help us to help you if you tell us what device you are talking about, the system details, problem details and the context.

Does this happen after a reboot?

Did you install any malware or third party apps that claim to protect, clean, manage, etc.?

Is Big Sur updated to the latest version?

Does this happen all the time or just sometimes when using the apps named?