You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to find out what my old iPhone device info is. I still have the device (I think iPhone X) but screen is cracked and security questions dob aren’t matching how is that possible

I need to find out what my old iPhone device info is. I still have the device (I think iPhone X) but screen is cracked and security questions dob aren’t matching how is that possible? I had my screen replaced and I wonder if the replacement screen is tied to another AppleId? Is that even possible?


iPhone XS Max

Posted on Jun 15, 2021 5:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2021 8:31 PM

You don't need security questions to get into an iPhone, that is for your Apple ID. And not changing the screen would not affect your Apple ID.

1 reply

I need to find out what my old iPhone device info is. I still have the device (I think iPhone X) but screen is cracked and security questions dob aren’t matching how is that possible

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.