You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My phone is stuck with the black screen and the apple it won’t turn on

My phone is stuck with a black screen with the apple? I tried the volume and power button already.

iPhone 11, iOS 14

Posted on Jun 16, 2021 10:50 AM

Top-ranking reply

Level 10

418,843 points

Posted on Jun 16, 2021 11:37 AM

Try things in these links:

If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899

If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412

If they do not work then follow the advice at the end of the documents about contacting Apple.

Make sure you hold down the buttons long enough.

View in context

Similar questions