updating

okay so i have an eight plus that isn't working because the home button broke so while i was using it i used assistive touch to work the home button, now that i factory rested the phone it's not working at all, it's also saying to press the home button to update but obviously the home button isn't working. so im trying to update it on my laptop in itunes but when i plug it into my laptop it won't read the phone, i've tried different cords and everything and nothings working.

Posted on Jun 16, 2021 1:39 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jun 16, 2021 1:42 PM

It is time to make an appointment at the nerest Apple Store for an evaluation and explanation of your options.

Apple Store - Find a Store - Apple

Similar questions

2 replies
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.