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no internal speakers option

Hi

My macbook air early 2015 model dropped off the bed last night and the speaker has since been greyed out.

I went to system preferences audio but there is no 'internal speakers' option. It says 'the selected device has no output controls'.

Any suggestions?

Posted on Jun 16, 2021 1:36 PM

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Question marked as Top-ranking reply

Posted on Jun 16, 2021 3:07 PM

Go step by step and test.


1. Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support

     Settings that can be stored in NVRAM include sound volume, display resolution, startup-disk selection, time zone, 

     and recent kernel panic information. 

     The settings stored in NVRAM  depend on your Mac and the devices that you're using with your Mac.


2. Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.

    Quote:

    Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans,

    and other features.

3. Launchpad > Other > AudioMIDI Setup > Sidebar > MacBook Pro Speakers Output

    Make sure  no item under Mute is enabled.



 4. Try suggestions given in this article.

      https://support.apple.com/en-us/HT203186

1 reply
Question marked as Top-ranking reply

Jun 16, 2021 3:07 PM in response to barbbigg

Go step by step and test.


1. Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support

     Settings that can be stored in NVRAM include sound volume, display resolution, startup-disk selection, time zone, 

     and recent kernel panic information. 

     The settings stored in NVRAM  depend on your Mac and the devices that you're using with your Mac.


2. Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.

    Quote:

    Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans,

    and other features.

3. Launchpad > Other > AudioMIDI Setup > Sidebar > MacBook Pro Speakers Output

    Make sure  no item under Mute is enabled.



 4. Try suggestions given in this article.

      https://support.apple.com/en-us/HT203186

no internal speakers option

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