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Level 1

8 points

iPad 4th Gen

Why won't my iPad (a gift from an original purchaser) unlock even though they removed it from their iCloud account?

iPad (4th gen) Wi-Fi + Cellular

Posted on Jun 16, 2021 3:44 PM

Best reply

Level 10

728,183 points

Posted on Jun 16, 2021 3:47 PM

Because a problem occurred during the unlock process. Tell them to submit an unlock request as described in the Related Article above.

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