Problem
Good evening. there was a problem. The iPhone does not want to drop the settings and download a new update, and does not launch applications. what to do??
iPhone 7 Plus, iOS 14
Question marked as
User profile for user:
Sean_B1
User level:
Community Specialist
Hello Plosskaya,
We would like to see how we can help you with your iPhone being unresponsive. Follow the steps in this link if your iPhone is frozen: If your iPhone, iPad, or iPod touch won't turn on or is frozen
If you get it back up and running, follow the steps in this link to update the iOS: Update your iPhone, iPad, or iPod touch
Get back to us with some more details and we can go from there.
Cheers!