Apple Event: May 7th at 7 am PT
Hi, the AppStore update page is not showing me any software updates to be able to update my mac which is currently Sierra version 10.12.6. Also, my Appstore update tab is not displaying correctly as the other tabs, such as featured, etc.
How do I fix my AppStore update page and how can I install the software updates?
MacBook Air 13″, macOS 10.12
The App Store Updates page only informs you of updates available for the OS you are running.
In older OS's like macOS High Sierra, Sierra and older the App Store Updates page will no longer
display properly and never will.
Installing a newer OS is called an upgrade.
Your mac can definitely upgrade to macOS Sierra, but may be able to upgrade to a newer OS.
Which OS you can upgrade to will be governed by which model and year your mac is.
Click on the top left of your screen click on About This Mac to find out the year of your mac.
For High Sierra, Mojave and Catalina,
Open Safari and click on this link,
How to get old versions of macOS – Apple Support
Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.
Then go to the Download OS section and click on the OS you want to install.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS ******.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.
If you want to or are able to install Big Sur, open Safari and click on the link below.
How to upgrade to macOS Big Sur - Apple Support
If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.
Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,
some updates may be free, some may be paid. Use this app to discover which apps you have
are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see
if they are offering 64bit updates.
The App Store Updates page only informs you of updates available for the OS you are running.
In older OS's like macOS High Sierra, Sierra and older the App Store Updates page will no longer
display properly and never will.
Installing a newer OS is called an upgrade.
Your mac can definitely upgrade to macOS Sierra, but may be able to upgrade to a newer OS.
Which OS you can upgrade to will be governed by which model and year your mac is.
Click on the top left of your screen click on About This Mac to find out the year of your mac.
For High Sierra, Mojave and Catalina,
Open Safari and click on this link,
How to get old versions of macOS – Apple Support
Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.
Then go to the Download OS section and click on the OS you want to install.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS ******.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.
If you want to or are able to install Big Sur, open Safari and click on the link below.
How to upgrade to macOS Big Sur - Apple Support
If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.
Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,
some updates may be free, some may be paid. Use this app to discover which apps you have
are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see
if they are offering 64bit updates.
I can't upgrade my macOS Sierra V.10.12.6 to Mac OS High Sierra or anything latest.
