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Microsoft Exchange Account stopped working

The email account on my iPhone, which is a Microsoft Exchange account, suddenly stopped working this morning. I deleted the account and reset the network setting on my phone, but every time I try to add the account back I get a message that "Exchange Account - Unable to verify account information". Is there a way to fix this?


iPhone 11 Pro Max

Posted on Jun 17, 2021 9:41 AM

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Question marked as Top-ranking reply

Posted on Jun 17, 2021 9:50 AM

Kovoaxp wrote:

The email account on my iPhone, which is a Microsoft Exchange account, suddenly stopped working this morning. I deleted the account and reset the network setting on my phone, but every time I try to add the account back I get a message that "Exchange Account - Unable to verify account information". Is there a way to fix this?

I would start by contacting Microsoft or looking at their support site, since they can't verify you.

1 reply
Question marked as Top-ranking reply

Jun 17, 2021 9:50 AM in response to Kovoaxp

Kovoaxp wrote:

The email account on my iPhone, which is a Microsoft Exchange account, suddenly stopped working this morning. I deleted the account and reset the network setting on my phone, but every time I try to add the account back I get a message that "Exchange Account - Unable to verify account information". Is there a way to fix this?

I would start by contacting Microsoft or looking at their support site, since they can't verify you.

Microsoft Exchange Account stopped working

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