You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Microsoft Exchange Account stopped working

The email account on my iPhone, which is a Microsoft Exchange account, suddenly stopped working this morning. I deleted the account and reset the network setting on my phone, but every time I try to add the account back I get a message that "Exchange Account - Unable to verify account information". Is there a way to fix this?


iPhone 11 Pro Max

Posted on Jun 17, 2021 9:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2021 9:50 AM

Kovoaxp wrote:

The email account on my iPhone, which is a Microsoft Exchange account, suddenly stopped working this morning. I deleted the account and reset the network setting on my phone, but every time I try to add the account back I get a message that "Exchange Account - Unable to verify account information". Is there a way to fix this?

I would start by contacting Microsoft or looking at their support site, since they can't verify you.

1 reply
Question marked as Top-ranking reply

Jun 17, 2021 9:50 AM in response to Kovoaxp

Kovoaxp wrote:

The email account on my iPhone, which is a Microsoft Exchange account, suddenly stopped working this morning. I deleted the account and reset the network setting on my phone, but every time I try to add the account back I get a message that "Exchange Account - Unable to verify account information". Is there a way to fix this?

I would start by contacting Microsoft or looking at their support site, since they can't verify you.

Microsoft Exchange Account stopped working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.