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Level 1

4 points

Backing up iPhone

I keep getting notices that I can’t back up my phone because the storage is full but I have used less than 20 GB of my 60 allowable please help?

iPhone 7, iOS 13

Posted on Jun 17, 2021 10:21 AM

Top-ranking reply

Level 10

418,231 points

Posted on Jun 17, 2021 2:29 PM

This support article has multiple solutions depending upon which error message you are seeing:

'If you can't back up to iCloud or restore from iCloud backup failed' click here --> https://support.apple.com/HT203516

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