You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my iPhone look like this?

iPhone 4s, iOS 9

Posted on Jun 17, 2021 11:04 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2021 11:16 AM

Whoah! Did that just happen to the phone? I believe the battery expanded,in which case you’d have to replace the battery. But you’d have to have the phone put back together after that. it looks pretty messed up, so I’d recommend a new one. But if you want to repair it, let a professional do it. You could hurt yourself, and your phone, if you try to do it yourself. https://www.apple.com/iphone/. That iPhone is very outdated,so it’s best if you get a newer one soon.

6 replies
Question marked as Top-ranking reply

Jun 17, 2021 11:16 AM in response to cathrine115

Whoah! Did that just happen to the phone? I believe the battery expanded,in which case you’d have to replace the battery. But you’d have to have the phone put back together after that. it looks pretty messed up, so I’d recommend a new one. But if you want to repair it, let a professional do it. You could hurt yourself, and your phone, if you try to do it yourself. https://www.apple.com/iphone/. That iPhone is very outdated,so it’s best if you get a newer one soon.

Jun 17, 2021 11:21 AM in response to AlexDaMan

AlexDaMan wrote:

Whoah! Did that just happen to the phone? I believe the battery expanded,in which case you’d have to replace the battery. But you’d have to have the phone put back together after that. it looks pretty messed up, so I’d recommend a new one. But if you want to repair it, let a professional do it. You could hurt yourself, and your phone, if you try to do it yourself. https://www.apple.com/iphone/. That iPhone is very outdated,so it’s best if you get a newer one soon.

Nobody, certainly not anyone credible will attempt to repair or put that phone back together. It's destroyed beyond being fixable. That phone was release now about a decade ago. It can't run any modern iOS version, is no longer supported and most modern Apps can't run on it. It is considered an obsolete phone.

Why does my iPhone look like this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.