MS Teams on the new iMac:

Question

Level 1

4 points

MS Teams on the new iMac:

I bought the new iMac 2021. When I use MS Teams, I see myself in the preview. But when the call starts, the other persons in the call don't see me. I already checked the permissions and when I make a call with FaceTime, everything works perfect. Is it a compatibility-problem between the new iMac and the MS-teams app or is it something else?

iMac Line (2012 and Later)

Posted on Jun 17, 2021 2:13 PM

Reply

Answer 1

Jun 21, 2021 10:16 PM in response to VMStef

I'm having the same issue on a MacBook Air (non-M1 chip). I've nailed it down to some sort of incompatibility that's been introduced in the last week or so with Google WiFi. I've also heard anecdotally of someone having similar issues with Ubiquiti. Works fine when tethered to a 4G dongle.

Reply

Answer 2

rkaufmann87

Level 10

143,688 points

Jun 17, 2021 5:26 PM in response to VMStef

I would recommend you contact Microsoft for support on Teams.

Reply

MS Teams on the new iMac:

Similar questions