my messenger stopped syncing messages what to do ?

my messenger stopped syncing messages what to do ?

Help me please

iPad (6th gen) WiFi

Posted on Jun 18, 2021 4:26 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Jun 19, 2021 8:45 AM

Hey there volodymyr98,


Thank you for posting in Apple Support Communities.


It sounds like you need help with messenger and syncing messages. We can look into this with you.


Are you using the Messages app on your device? If so, go to Settings > [your name] > iCloud. Is Messages on there?


Do you see your messages on any other Apple device you have?


If you're experiencing an issue with a third-party app, please follow the steps here to help fix this: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Take care.

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Question marked as ⚠️ Top-ranking reply

Jun 19, 2021 8:45 AM in response to volodymyr98

Hey there volodymyr98,


Thank you for posting in Apple Support Communities.


It sounds like you need help with messenger and syncing messages. We can look into this with you.


Are you using the Messages app on your device? If so, go to Settings > [your name] > iCloud. Is Messages on there?


Do you see your messages on any other Apple device you have?


If you're experiencing an issue with a third-party app, please follow the steps here to help fix this: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Take care.

Reply

Jun 20, 2021 7:20 AM in response to volodymyr98

volodymyr98,


Thanks for the additional information.


Messages in iCloud are updated automatically and you'll need to have your iPhone connected to Wi-Fi and an Apple brand charging cable and power adapter to complete the syncing process.


Depending on how many messages need to sync and the size, it could take several days to completely update.


Have a great day!

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my messenger stopped syncing messages what to do ?

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