I’m trying to make an appt to see a genius. The prompt is asking my for my serial number but unable to go to Apple menu to get it.

I can’t factory reset my laptop.

Posted on Jun 18, 2021 8:11 AM

Reply

Top-ranking reply

BobTheFisherman

Level 10

85,261 points

Posted on Jun 18, 2021 8:16 AM

Turn your MacBook Pro over and read the serial number printed on the bottom of the computer.

View in context

Similar questions

need to talk to someone When I login and it asked for my apple laptop serial number, I used "about" and I copied and pasted on serial number box. It says it's incorrect. How is it possible? How can i get Apple support to chat with me?
360 4
serial number Hello to all ! after updating my serial number disappeared. What should I do now ? the laptop was not under repair !!!
308 2
Serial Number. Why does my serial number for my laptop not work whenever I attempt to see its value on sites like Curry's?
409 1

1 reply

Top-ranking reply

BobTheFisherman

Level 10

85,261 points

Jun 18, 2021 8:16 AM in response to Stacya1212

Turn your MacBook Pro over and read the serial number printed on the bottom of the computer.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m trying to make an appt to see a genius. The prompt is asking my for my serial number but unable to go to Apple menu to get it.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up