Can't get 2015 Macbook Air 11" to boot

Question

khill2010 Author

Level 1

10 points

Can't get 2015 Macbook Air 11" to boot

My 2015 Macbook Air 11" - running the latest macOS version (Big Sur) but I can't double check the version number because I can't boot the machine. The other day it simply shut down and gave me the black screen with the white "Your computer was restarted because of a problem" text in various languages. My login screen loads, I type in my admin password and it goes back to the black screen with the white text.

I tried rebooting in Recovery mode. I ran Disk Utility First Aid and it said it could not complete the First Aid process.

I tried re-installing from Time Machine backups but it said it could not "roll back."

I tried re-installing macOS and it said it could not complete the process.

What else can I try to get my machine to boot again so I can get my stuff off it and then format it?

MacBook Air 11″, macOS 11.4

Posted on Jun 18, 2021 10:09 AM

Reply

Answer 1

Owl-53

Level 10

103,189 points

Jun 18, 2021 10:17 AM in response to khill2010

From your description it sound like the Drive is Complete Full and no space for the OS to function and load.

Transfer files between two Mac computers using Target Disk Mode

Reply

Answer 2

khill2010 Author

Level 1

10 points

Jun 20, 2021 4:06 AM in response to Owl-53

I've ordered the proper cables to connect the Macbook Air 11" to my newer Macbook; it should arrive by Tuesday and I'll try using Target Disk Mode then. Will report back.

Reply

Answer 3

Owl-53

Level 10

103,189 points

Jun 18, 2021 10:27 AM in response to khill2010

User wrote

" I tried rebooting in Recovery mode. I ran Disk Utility First Aid and it said it could not complete the First Aid process.

I tried re-installing from Time Machine backups but it said it could not "roll back."

I tried re-installing macOS and it said it could not complete the process.

What else can I try to get my machine to boot again so I can get my stuff off it and then format it?

Why would you say the drive is not full ? From the steps you have taken -they are strong indications the drive is either Full or the Drive may have failed.

Reply