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Why is others taking up all the space on my iPhone

Why is others taking all my storage on my iPhone

Posted on Jun 18, 2021 2:24 PM

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Question marked as Top-ranking reply

Posted on Jun 18, 2021 3:18 PM

"Other" includes system files, caches, Siri voices, logs and updates - it is a common problem for this to be high, but it can often reach unreasonable levels which I presume has been the case for you and this shows some form of memory/storage corruption on your device.


Now let's get this fixed for you...


Firstly, please make sure your phone is running the latest version of iOS. You can check this by going into Settings > General > Software Update. if your phone isn't updated you should update it first because "Other" can sometimes include system updates which can be very large, and it is always recommended to have the latest version of iOS to avoid bugs and get the latest new features and security enhancements so even if this doesn't fix your issue (if you have an update downloaded but not installed it likely will) it is still worth doing.


After that, please follow the steps at How to back up your iPhone, iPad and iPod touch – Apple Support, before erasing your device, you can then restore it from that backup to avoid losing data.


If you really don't want to go down that route (It can be time-consuming) you could try Changing Messages Settings so your messages delete sooner, by default it is set to keeping forever. Deleting your browsing data and closing down tabs on Safari also helps. If I can be of any further assistance please let me know.


1 reply
Question marked as Top-ranking reply

Jun 18, 2021 3:18 PM in response to ladon502

"Other" includes system files, caches, Siri voices, logs and updates - it is a common problem for this to be high, but it can often reach unreasonable levels which I presume has been the case for you and this shows some form of memory/storage corruption on your device.


Now let's get this fixed for you...


Firstly, please make sure your phone is running the latest version of iOS. You can check this by going into Settings > General > Software Update. if your phone isn't updated you should update it first because "Other" can sometimes include system updates which can be very large, and it is always recommended to have the latest version of iOS to avoid bugs and get the latest new features and security enhancements so even if this doesn't fix your issue (if you have an update downloaded but not installed it likely will) it is still worth doing.


After that, please follow the steps at How to back up your iPhone, iPad and iPod touch – Apple Support, before erasing your device, you can then restore it from that backup to avoid losing data.


If you really don't want to go down that route (It can be time-consuming) you could try Changing Messages Settings so your messages delete sooner, by default it is set to keeping forever. Deleting your browsing data and closing down tabs on Safari also helps. If I can be of any further assistance please let me know.


Why is others taking up all the space on my iPhone

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