Cannot connect to subscriptions
Hi any can help me.
I cannot connect to my subscriptions
i tied WiFi and data.
everything else comes up apart from subscriptions. It goes on to the busy icon then says cannot connect.
any have any suggestions
User profile for user:
danakayw
User level:
Community Specialist
Hi there mubarak151,
Thanks for reaching out to Apple Support Communities. We understand you're having trouble connecting to subscriptions on your iPhone. We'll be happy to help.
To start, let's clarify. Are you trying to access the billing information or check your active subscriptions in Settings? If so, are you getting any errors when using Safari or other apps?
Let's follow these steps: If you can't connect to the App Store, iTunes Store, or other Apple services. We hope this helps.
Best regards.