You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
IPad mini 2. Version 12.5.4 updated.
2 problems:
1 Cannot access to Apple store. Keep on asking to retry.
2. All my apps cannot do updates. Clicked update on any apps. A quick circle and back to square one.
I had tried and exhausted Apple standard checks points. Kindly don’t do that. It did not help. Hope Apple staff can kindly help to solve this.
Thanks
iPad mini 2 Wi-Fi, Cellular
As described, your WiFi/Broadband router may be unexpectedly blocking access to some Apple resources. A restart of your WiFi Router and/or a change of DNS settings may resolve the issue.
To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:
For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below):
Quad9
9.9.9.9
149.112.112.112
2620:fe::fe
2620:fe::9
OpenDNS
208.67.222.222
208.67.220.220
2620:0:ccc::2
2620:0:ccd::2
Cloudflare+APNIC
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001
As described, your WiFi/Broadband router may be unexpectedly blocking access to some Apple resources. A restart of your WiFi Router and/or a change of DNS settings may resolve the issue.
To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:
For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below):
Quad9
9.9.9.9
149.112.112.112
2620:fe::fe
2620:fe::9
OpenDNS
208.67.222.222
208.67.220.220
2620:0:ccc::2
2620:0:ccd::2
Cloudflare+APNIC
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001
Thanks ‘ tried everything that’s mentioned.
Reset the ipad.
Reset the internet connection .
still can’t access to Apple store Nor Apps updates .
I tried sign in, still in “ OFF”
I am puzzle , how can Apple has such a glitch that I am wasting a lot of time trying to fix it.
Before that, it was working fine.
pls refer photo enclosed.
Help!
Cannot Access Apple store Nor do updates to existing apps.
