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Website connection not private

When I open the website, Safari is indicating "This connection is not private". However, checking the SSL certificate and opening it on Android and Windows devices, the website is considered secured. Appreciate if your help.


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Posted on Jun 19, 2021 8:42 PM

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Question marked as Best reply

Posted on Jun 20, 2021 2:54 AM

1. If Safari doesn't open a webpage or isn’t working as expected

    Try suggestions given in this article. 

    https://support.apple.com/en-us/HT204098


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.

    Login to your account and test the site.

    If the site loads without any issue, third party software like VPN or anti-virus software may be the issue.

    Logout and "Restart" your Mac.


4. Sometimes incorrect time and date can cause this kind of a problem

    Set it to “Automatically” . https://support.apple.com/guide/mac-help/set-the-date-and-time-mchlp2996/mac

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1 reply
Question marked as Best reply

Jun 20, 2021 2:54 AM in response to AhHang

1. If Safari doesn't open a webpage or isn’t working as expected

    Try suggestions given in this article. 

    https://support.apple.com/en-us/HT204098


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.

    Login to your account and test the site.

    If the site loads without any issue, third party software like VPN or anti-virus software may be the issue.

    Logout and "Restart" your Mac.


4. Sometimes incorrect time and date can cause this kind of a problem

    Set it to “Automatically” . https://support.apple.com/guide/mac-help/set-the-date-and-time-mchlp2996/mac

Website connection not private

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