key board is displaying at top of password screen on my iphone 11 pro max

Hello bjkcole,

Welcome to Apple Support Communities!

It sounds like your keyboard is displaying at the top of the screen when trying to input your device's passcode. We’d like to help.

To clarify, are you referring to the passcode screen when the phone is locked when you say “password?” Does the issue persists even after the passcode is entered?

Are you seeing the numeric keypad along with a keyboard? Or just a keyboard?

First, we would advise restarting your device.

Keep us posted on the outcome!