You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dead iPad

I have an 2018 iPad Pro (Model A1701) that has been out of power so long it won't turn on. I no longer have a Mac to synch it to. Any suggestions?

iPad Pro 10.5-inch, Wi-Fi

Posted on Jun 20, 2021 11:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2021 11:51 AM

In such a situation, your iPad battery might be faulty. Follow all the steps provided in this support article:--> If your iPad won't charge - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give youall the available options.

Regards

Giulio

3 replies
Question marked as Top-ranking reply

Jun 20, 2021 11:51 AM in response to Prestix

In such a situation, your iPad battery might be faulty. Follow all the steps provided in this support article:--> If your iPad won't charge - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give youall the available options.

Regards

Giulio

Dead iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.