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CarPlay - No Sound for Maps if connected via USB - Bluetooth works fine

I have an iPhone X - have always connected my phone via USB to my car to play music and have the map giving me turn by turn directions in the background. In the past month or so, Turn by Turn Directions sound completely stopped playing. It still minimizes the music as if it is talking, but there is no sound coming out. If I disconnect from the USB and just connect via Bluetooth everything goes back to normal, except the phone isn't charging. Any clues?

iPhone X

Posted on Jun 21, 2021 10:22 AM

Top-ranking reply

barberlives123

Community Specialist

Posted on Jun 22, 2021 10:59 AM

Hi James,

We understand that CarPlay isn't working as expected for you. We have a few steps you can try in this article to resolve this: If you need help with CarPlay.

If your iPhone has an available software update, be sure that you create a backup of your data before starting the update process: How to back up your iPhone, iPad, and iPod Touch.

Should the behavior continue after the above steps, contact your car's manufacturer to check for a firmware update with CarPlay.

Hope that helps!

Cheers!

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CarPlay - No Sound for Maps if connected via USB - Bluetooth works fine

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