My administrator password does not work on my new MacBook

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My administrator password does not work on my new MacBook

My administrator password does not work on my new MacBook and as a result of the iCloud sharing, the password on my old MacBook Pro will not work either. I am not able to download new apps or other programs thsat require an administrator password.

MacBook Pro 13″, macOS 10.15

Posted on Jun 21, 2021 10:53 AM

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Answer 1

dominic23

Level 10

84,018 points

Jun 21, 2021 11:26 AM in response to kathleenfromnatchitoches

A user has three options available.

Follow “How To” steps given in these articles.

1. https://support.apple.com/en-us/HT202860

2. Use the Reset Password assistant https://support.apple.com/en-us/HT212190

3.If you still need help, please contact Apple Support.

https://getsupport.apple.com/?caller=psp&PRKEYS=PL107

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My administrator password does not work on my new MacBook

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