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So I have this iPad 4 which I rarely use. Recently I needed to start using it again. Unfortunately I had forgotten the passcode so I took it to the apple centre and they reset it for me. Now it’s asking me to use the Apple ID I used to set it up. I cannot remember this Apple ID since it’s not the one I use on my iPhone. I don’t know what to do. Any help?
Start here:--> If you forgot your Apple ID - Apple Support
and/or here:--> If you forgot your Apple ID password - Apple Support
If you get no help, you might encounter "activation lock" (an anti-theft measure) but neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
Regards
Giulio
Start here:--> If you forgot your Apple ID - Apple Support
and/or here:--> If you forgot your Apple ID password - Apple Support
If you get no help, you might encounter "activation lock" (an anti-theft measure) but neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
Regards
Giulio
iPad set up
