You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad is asking for Apple ID that was used to set it up

I have a lock code on my iPad when I put that in it opens however it’s asking me for my id and password that was used to set iPad up it have never done that before why is this happening I can’t go to settings Home Screen nothing


[Re-Titled by Moderator]

iPhone 11, iOS 14

Posted on Apr 18, 2022 9:32 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2022 9:41 AM

Had you updated the iOS? Did you attempt to restore the device that it is asking for the Apple ID and password? It sounds like you have encountered Activation Lock. You will need to enter your Apple ID and password to get past that. How to remove Activation Lock - Apple Support


3 replies

iPad is asking for Apple ID that was used to set it up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.