You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMovie 10.2.4 crashing on Macbook Pro

Has anyone experienced an issue with iMovie crashing after the latest update to 10.2.4 (June 17, 2021)

MacBook Pro 15″, macOS 11.4

Posted on Jun 21, 2021 6:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2021 6:50 AM

Crashing sometimes happens with updates. Usually it means that there is some conflict. Try working through these diagnostic procedures and see if you can get it working.


Deleting Preferences


Open iMovie while holding down the Option and Command keys and select to delete

preferences in the box that appears. iMovie will open in a new library. Reopen

your old library to get back to your projects.  Deleting preferences is a safe procedure that

will not cause data loss or disruption to your project.

Opening iMovie in a new library


Try opening iMovie in a new library.  To do

that, open iMovie while holding down the Option key and then selecting to

create a new library in the box that appears.


Opening iMovie in a new user account


Create a new user account from System Preferences/Users and Groups and try to open and

use iMovie in the new account. You can use the Guest account on your Mac for

this purpose.


New Project


Another thing you can try is to copy your media into a newly created project and see if

that cures the problem. To do that, do an Edit/Select All, Edit/Copy, of the

media in your project and then Edit/Paste it into the newly created project.


Safe Mode


You could also try booting up in Safe Mode (see Finder menu for instructions) and,

after everything loads, immediately shut down and reboot in normal mode. Then

see if iMovie works properly.


Updating iMovie


To update/redownload iMovie 10, drag your iMovie 10 app from the Applications

folder into the trash, but do not empty the trash. (You can skip that step if

you had iMovie 10 on your computer before, but deleted it.) Sign in to the app

store and open your purchases folder by clicking on your name at the bottom of

the app store side bar. (NOTE: For El Capitan and older, click on the Purchases

tab at the top of the app store screen and then sign in. Click on Purchases

again to reveal your purchases.)  You

will see your purchases displayed, including iMovie 10. Redownload/update

iMovie from there. If not successful, drag your present iMovie app out of the

trash (if you moved it there) and return it to the Applications folder.


Resetting the System Management Controller


Try resetting the System Management Controller (but no longer available for the new

M1 computers:


https://support.apple.com/en-us/HT201295


Resetting the NVRAM or PRAM


Try resetting the NVRAM or PRAM, although this issue would be fairly rare:


https://support.apple.com/en-us/HT204063


Contact Apple Support


If none of the above resolve your issue, contact Apple Support.  The techs there have the capability of

remotely accessing your computer that we cannot do here.  To contact apple support click on the Contact

Support item in the upper right hand corner of this forum’s screen.  Navigate to a place where you can enter your

phone number.


-- Rich

2 replies
Question marked as Top-ranking reply

Jun 22, 2021 6:50 AM in response to aknox78

Crashing sometimes happens with updates. Usually it means that there is some conflict. Try working through these diagnostic procedures and see if you can get it working.


Deleting Preferences


Open iMovie while holding down the Option and Command keys and select to delete

preferences in the box that appears. iMovie will open in a new library. Reopen

your old library to get back to your projects.  Deleting preferences is a safe procedure that

will not cause data loss or disruption to your project.

Opening iMovie in a new library


Try opening iMovie in a new library.  To do

that, open iMovie while holding down the Option key and then selecting to

create a new library in the box that appears.


Opening iMovie in a new user account


Create a new user account from System Preferences/Users and Groups and try to open and

use iMovie in the new account. You can use the Guest account on your Mac for

this purpose.


New Project


Another thing you can try is to copy your media into a newly created project and see if

that cures the problem. To do that, do an Edit/Select All, Edit/Copy, of the

media in your project and then Edit/Paste it into the newly created project.


Safe Mode


You could also try booting up in Safe Mode (see Finder menu for instructions) and,

after everything loads, immediately shut down and reboot in normal mode. Then

see if iMovie works properly.


Updating iMovie


To update/redownload iMovie 10, drag your iMovie 10 app from the Applications

folder into the trash, but do not empty the trash. (You can skip that step if

you had iMovie 10 on your computer before, but deleted it.) Sign in to the app

store and open your purchases folder by clicking on your name at the bottom of

the app store side bar. (NOTE: For El Capitan and older, click on the Purchases

tab at the top of the app store screen and then sign in. Click on Purchases

again to reveal your purchases.)  You

will see your purchases displayed, including iMovie 10. Redownload/update

iMovie from there. If not successful, drag your present iMovie app out of the

trash (if you moved it there) and return it to the Applications folder.


Resetting the System Management Controller


Try resetting the System Management Controller (but no longer available for the new

M1 computers:


https://support.apple.com/en-us/HT201295


Resetting the NVRAM or PRAM


Try resetting the NVRAM or PRAM, although this issue would be fairly rare:


https://support.apple.com/en-us/HT204063


Contact Apple Support


If none of the above resolve your issue, contact Apple Support.  The techs there have the capability of

remotely accessing your computer that we cannot do here.  To contact apple support click on the Contact

Support item in the upper right hand corner of this forum’s screen.  Navigate to a place where you can enter your

phone number.


-- Rich

Jun 23, 2021 8:30 AM in response to aknox78

A solution to the crashing problem with iMovie 10.2.4 has emerged for some users. I don't know what language or region that you are using but apparently, the problem is cured by going to System Preferences/Language and Region and then switching the region to United States and the language to English. Other combinations might work as well.


-- Rich

iMovie 10.2.4 crashing on Macbook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.