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Powerbeats Pro Connected but Audio only plays for a few seconds then goes back to iphone

My powerbeats pro connect and will play audio for a few seconds then they stop and the audio goes back to my iPhone. When I go to the Bluetooth settings it still says that the power beats are connected and yet the audio won’t play through them unless I take them out and put them back in and then it’s another few seconds before it turns back off again it doesn’t make the sound like they’re not connect about it just goes silent

It sucks extra because I had a previous pair of these that worked great but the right one got ran over by a truck when I was at work.


I dont know if I need to replace these now or what. Please help!

iPhone 12 Pro, iOS 14

Posted on Jun 22, 2021 2:47 AM

Reply
1 reply

Jun 23, 2021 8:07 AM in response to kdouthwaite

Hello kdouthwaite,


Thank you for using Apple Support Communities.


We understand that you are having an issue with your Powerbeats Pro where the audio will only play for a few seconds and then switch back to the iPhone. Even though it indicates they are still connected. We understand how this is frustrating and would like to help get this resolved for you. We would first recommend resetting the Powerbeats Pro and pairing them with the iPhone again. Take a look at this support article to reset them: Reset your Beats earphones - Apple Support


Best regards.

Powerbeats Pro Connected but Audio only plays for a few seconds then goes back to iphone

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