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Outlook.com works slowly on Safari

I have started to experience problems with Outlook webpage whereby any attempt to read / scroll / move messages or basically doing anything in Outlook has become painfully slow. I've looked at numerous posts but cannot ascertain exactly what the issue is and how to fix it. Any help would be greatly appreciated. Many thanks!


Notice: it's Outlook webpage, not app. Thanks

MacBook Air

Posted on Jun 22, 2021 4:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2021 5:17 AM

https://outlook.live.com/owa/

This site loads fast on this Mac


Go step by step and test.

1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416

    https://support.apple.com/en-us/HT201541


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

1 reply
Question marked as Top-ranking reply

Jun 22, 2021 5:17 AM in response to trang_ntm102

https://outlook.live.com/owa/

This site loads fast on this Mac


Go step by step and test.

1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416

    https://support.apple.com/en-us/HT201541


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

Outlook.com works slowly on Safari

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