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Data recovery cannot be completed. Please restore your iphone from backup.

I plug my iPhone into my computer to back it up through iTunes but because my phone is stuck on that white screen, I cannot accept the access to let it connect to my computer.

Im not sure how i can backup my iphone if i cannot connect it to my computer.

iPhone 7, iOS 14

Posted on Jun 22, 2021 5:04 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2021 6:28 AM

This explains how to restore a backup. There are instructions for using iCloud and iTunes.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the screen does not respond, or stays blank/white, you can try recovery mode.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

3 replies
Question marked as Top-ranking reply

Jun 22, 2021 6:28 AM in response to krissie34

This explains how to restore a backup. There are instructions for using iCloud and iTunes.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the screen does not respond, or stays blank/white, you can try recovery mode.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Jun 22, 2021 5:11 AM in response to krissie34

krissie34 wrote:

I plug my iPhone into my computer to back it up through iTunes but because my phone is stuck on that white screen, I cannot accept the access to let it connect to my computer.
Im not sure how i can backup my iphone if i cannot connect it to my computer.

You can’t back it up now as the message is telling you. You need to restore a backup, if that’s possible.

Data recovery cannot be completed. Please restore your iphone from backup.

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