You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Voicemail

I have an iPhone XS and as of the most recent update my voicemail is no longer working. I have tried every suggestion offered that I can find on the Internet but nothing seems to be working. I have tried airplane mode on off, restarting the phone in combination with that and then not with that, cellular data off on, changing password for voicemail - every suggestion I can find to try. When I call my iPhone the message I get is “The wireless customer is not available. Please try your call again.”

If there are any other suggestions out there, I would appreciate it greatly. Thank you.

iPhone XS

Posted on Jun 22, 2021 7:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2021 8:45 AM

MavieBonne wrote:

I have an iPhone XS and as of the most recent update my voicemail is no longer working. I have tried every suggestion offered that I can find on the Internet but nothing seems to be working. I have tried airplane mode on off, restarting the phone in combination with that and then not with that, cellular data off on, changing password for voicemail - every suggestion I can find to try. When I call my iPhone the message I get is “The wireless customer is not available. Please try your call again.”
If there are any other suggestions out there, I would appreciate it greatly. Thank you.

You will need to contact your cellular data provider to troubleshoot, as v/m is their feature.

3 replies
Question marked as Top-ranking reply

Jun 22, 2021 8:45 AM in response to MavieBonne

MavieBonne wrote:

I have an iPhone XS and as of the most recent update my voicemail is no longer working. I have tried every suggestion offered that I can find on the Internet but nothing seems to be working. I have tried airplane mode on off, restarting the phone in combination with that and then not with that, cellular data off on, changing password for voicemail - every suggestion I can find to try. When I call my iPhone the message I get is “The wireless customer is not available. Please try your call again.”
If there are any other suggestions out there, I would appreciate it greatly. Thank you.

You will need to contact your cellular data provider to troubleshoot, as v/m is their feature.

Voicemail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.