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why can't I log in to britbox on apple tv app?

I have BritBox on my Apple TV set top box. On Apple TV app (any device) I can't login to BritBox. It only allows for new subscription. Why?

MacBook Pro 13″, macOS 10.14

Posted on Jun 22, 2021 7:35 AM

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Posted on Jun 22, 2021 7:44 AM

If you are using the standalone BritBox App on your Apple TV set top box, then you would need to use the stand alone App on any other device you want to access it.


The BritBox channel inside the Apple TV App is a separate subscription to the actual stand alone App and they cannot be used interchangeably.


See here: https://help.britbox.com/hc/en-us/articles/360043882754-What-s-the-difference-between-Apple-TV-app-and-the-BritBox-app-for-Apple-TV-

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Jun 22, 2021 7:44 AM in response to tommyj8020

If you are using the standalone BritBox App on your Apple TV set top box, then you would need to use the stand alone App on any other device you want to access it.


The BritBox channel inside the Apple TV App is a separate subscription to the actual stand alone App and they cannot be used interchangeably.


See here: https://help.britbox.com/hc/en-us/articles/360043882754-What-s-the-difference-between-Apple-TV-app-and-the-BritBox-app-for-Apple-TV-

why can't I log in to britbox on apple tv app?

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