Hi, I noticed my new iphone11 heating up on the lower right side. The heat is alot especially when charging the device and using camera. There is no overheating error message yet but the device seems abnormally hot and I am afraid this may damage the phone
iPhone 11, iOS 14
Hello, ayushi14!
Thanks for using Apple Support Communities! From your post, it sounds like your iPhone is getting hot when charging and using the camera. We'll do our best to help get you in the right direction!
To help isolate the possible cause, can you test to see if this persists when you use a different Apple certified cable, power adapter, and also a different power outlet?
We also recommend using the following resource to determine if this is normal behavior or not:
Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
Still need help? Please Contact Apple Support for next steps.
All the best.
Thanks for the reply!
We want to make sure you can use your iPhone without any comfort issues. Please Contact Apple Support for additional support options.
Take care.
Hi,
I am using apple lightening cable to usb c and apple 20W Charger to charge my device
The heat is extreme such that my hands get uncomfortable holding the device.
I noticed it to be there even when I use the device moderately like social media or a video call.
Iphone 11 heating up on the lower right side
