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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I’m trying to get into my iPad but I don’t know my Apple ID password for the activation lock cuz it’s a different Apple ID than I have now and when they try to email me to reset it I don’t get the email cuz I can’t sign into the device to check that email.
iPad mini 2 Wi-Fi
Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use. Failing that you can ask for account recovery.
"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."
Read the sections about:
- Trusted phone numbers
- Manage your account > Keep your trusted numbers up to date and add a phone number.
- What if I can't access a trusted device or didn't receive a verification code?
And if necessary:
- If I can't sign in, how do I regain access to my account?
Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.
Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974
Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921
Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use. Failing that you can ask for account recovery.
"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."
Read the sections about:
- Trusted phone numbers
- Manage your account > Keep your trusted numbers up to date and add a phone number.
- What if I can't access a trusted device or didn't receive a verification code?
And if necessary:
- If I can't sign in, how do I regain access to my account?
Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.
Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974
Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921
Can you borrow a device or computer so you can add the email address there so you can receive emails?
I’m trying to get into my iPad but I don’t know my Apple ID password for the activation lock and when they try to email me to reset it I don’t get the email cuz I can’t sign into the device to check my email.
