Iphone 12 pro stops working

Excuse me, I have a concern. I was using my iphone 12 pro which was charging my mac when the screen suddenly went black. I don't know if it's off since none of the buttons are working.

iPhone 12 Pro, iOS 14

Posted on Jun 22, 2021 3:54 PM

Top-ranking reply

elcpu

Level 7

31,586 points

Posted on Jun 22, 2021 4:10 PM

If your phone is frozen try the steps here

https://support.apple.com/en-us/HT201412

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2 replies

Top-ranking reply

elcpu

Level 7

31,586 points

Jun 22, 2021 4:10 PM in response to StevenZW

If your phone is frozen try the steps here

https://support.apple.com/en-us/HT201412

StevenZW Author

Level 1

8 points

Jun 22, 2021 4:20 PM in response to elcpu

The phone appears to be off and won't turn on

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Iphone 12 pro stops working

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